Privacy Policy - Carving Mates

Last updated: March 23, 2026

This Privacy Policy explains how Carving Mates collects, uses, stores, and shares personal data when you use our mobile app and related services.

1. Data We Collect

• Contact info: name, email address, and in some flows optional phone number.
• Account and profile: user ID, avatar, photos, bio, city, sports preferences, levels, and goals.
• Location: precise location (when you grant permission), including background location during active tracking sessions.
• Fitness and activity: workout/session metrics such as distance, duration, pace, route points, elevation, and related weather context.
• User content: messages, uploaded photos/videos, and other content you submit in chats, profiles, marketplace, schools, or trips features.
• Device and identifiers: device token for push notifications (FCM/APNs), OS version, app version, model, and device-level identifiers used for service delivery.
• Usage and diagnostics: product interaction events, crash/diagnostic logs, and technical telemetry used to maintain reliability and security.

2. How We Use Data

• To create and manage your account.
• To provide app functionality (matching, messaging, sessions, forecasts, notifications, safety, and moderation).
• To improve performance, quality, and security.
• To provide user support and resolve incidents.
• To comply with legal obligations.

We do not use your personal data for cross-app tracking-based advertising.

3. Legal Bases (where applicable)

• Performance of a contract (providing requested services).
• Legitimate interests (security, fraud prevention, product reliability, analytics for service quality).
• Consent (for optional permissions like location, camera, photos, and notifications).
• Compliance with legal obligations.

4. Sharing of Data

We may share data with infrastructure and service providers strictly required to run the platform (hosting, storage, messaging, monitoring, authentication, mapping, and similar operations). We may also share data when legally required.

We do not sell personal data.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide the service. Some records may be retained for legal, security, or fraud-prevention purposes. You can request account deletion at any time.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, rectify, delete, restrict, or object to processing, and to data portability. To exercise rights, contact [email protected].

7. Privacy Choices

• Location permission: managed in your device settings.
• Push notifications: managed in app/device settings.
• Account deletion request: see /delete-account.

More detail is available at /privacy-choices.

8. Security

We implement technical and organizational safeguards designed to protect personal data. No method of transmission or storage is 100% secure.

9. Children's Privacy

Our service is not directed to children under 13.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected in the updated "Last updated" date and may be communicated in-app or by email when appropriate.

11. Contact

For privacy requests and questions: [email protected]